Q-Smartly is an innovative company that helps organizations improve customer service quality through its cloud-based SaaS solution, which helps them manage their customer flow and also provide insights about their customers’ needs.
We help banks, governmental organizations, hospitals, theme parks, telecom service providers and restaurants achieve higher customer satisfaction and meet monthly/quarterly/yearly KPIs and improve customer service quality by offering them tailormade solutions.
Why did Q-smartly decide to join Urban ICT Arena?
We see great opportunities for innovation and collaboration with other Urban ICT Arena partners and project owners.
Q-Smartly’s contribution to Urban ICT Arena
We have created the Q-Smartly application which will be launched in the Swedish market for everyone to download from the iTunes store and Google Play Store and use for free.
This application will serve as a service provider information aggregation platform where all of the service providers who use Q-Smartly in their business will be able to list their services along with real-time information about their business activities.
For example: If a Hospital uses Q-Smartly, anyone who has the Q-Smartly app can, in real-time, see how many people are waiting for the doctor and it will also allow the person to remotely join the queue thereby allowing them to make more productive use of their time.
What we look for in future projects
We would love to work with all the partners of Urban ICT Arena who want to use our product by giving them a 3-month free trial and also a discount of up to 30% on customization of our solutions based on their needs. Also, on signing a year’s contract, they will get an additional 10% discount on the monthly subscription fee.